1. INTERNATIONAL EXPRESS COURIER SERVICE
Deliver your order by Extremely Fast and reliable Courier Service for International Outbound Parcel. UPS/ DHL / Fedex are our primary Shipping Carrier.
1) The estimated shipping time is approximately 3-9 days under normal circumstances to Worldwide. Please allow some buffer time for unforeseen circumstances caused by the courier or customs clearance at the destination country.
2) Applicable duties and taxes (including value added tax), will be the responsibility of the customer in the destination country. If your shipment is rejected by you because of customs clearance charges, or is returned to v-storebiz.com due to restrictions of your country has in place regarding the importation of the goods you purchased with us, you will be held liable for return shipment and all other fees incurred by us that are associated with that return.
3) We may use other carrier if the parcel requires a more economical solution through such carrier(s).
4) Please note that Courier service DO NOT ship to P.O Box, APO and FPO address except Dubai.
** Note: If the Postal Code is out of Express Service Coverage Network. We reserved the rights to send by Register Postal Service/ Semi-Express Service.
2. Semi-Express Service
Semi-Express Service available to customers in the United Kingdom, Singapore & Australia. This new shipping service will provide customers from these countries with economical shipping charges for all items ordered from our website.
Features at a glance:
- Transit times (7 to 14 days) under normal circumstances.
- End-to-End tracking with delivery confirmation.
- Direct injection into key destinations with domestic look & feel.
- Available with shipment value protection.
- Currently only available to USA, UK, Australia & Singapore customers.
**Please note that recipients are required to contact the service provider immediately if they have missed the delivery attempt.
Tracking site:
1) Aramex EPX: https://www.aramex.com/us/en/track/shipments
2) Auspost: https://auspost.com.au/mypost/track/#/search
3. INTERNATIONAL REGISTER PARCEL (POSTAL SERVICE)
Our outbound international register parcels are using economy POS Malaysia Register Post / Singpost / Australia Post Tracking number will be provided.
The Register Parcel transit time are as follows:-
- 7-15 working days to Australia, Asia & New Zealand.
- 14-20 working days to Europe & Middle East.
- 10-30 working days to U.S.A & South America Countries.
*Please note that the maximum liability for lost is MYR200. Not advisable for order more than MYR200.
4. DOMESTIC SHIPPING (Malaysia)
POS Laju Malaysia / Gdex / J&T are our primary shipping carrier for all domestic parcels. Shipping charges are calculated by using weight or Size method and are priced as per the discounted courier shipping rates with a minor handling charges for Domestic destinations.
Any shipping charges both to and from V-Storebiz.com are the financial responsibilities of the customer unless otherwise authorized in advance in writing either by fax or email correspondence.
All Domestic Malaysia orders are shipped with delivery confirmation traceability and automatically included on all outgoing purchases. The estimated delivery time for Domestic Order is approximately 1-2 days under normal shipping circumstances.